Source from Rohde-schwarz.com
The single score for network QoE
The QoE-centric Network Performance Score (NPS) is a single metric that characterizes the overall network performance. The NPS compares the quality of mobile networks and visualizes the quality of experience (QoE) that the end users perceive when using common applications. This benchmarking approach covers all mobile networks in the tested area.
Mobile network operators can use the NPS
- as a management tool: “I want my team to improve the network quality by x points over the next y month.”
- to create marketing claims: “Best network”; “Fastest network”; “Best for streaming services”; etc.
Infrastructure vendors and service providers can use the NPS
- to visualize a competitive advantage: “Networks using our infrastructure perform better than xy.”
- to generate more business: “We can help you to win next years’ public benchmark.”
The NPS is integrated into the Smart platform and is the ideal point of reference for facilitating benchmarking and reducing the complexity of targeted improvements in network quality and performance.
In August 2019 the global telecoms standards organization ETSI released the technical report TR 103 559 which defines best practices for network QoS benchmark testing.